The excess on your pet insurance policy is your contribution towards the cost of your claim. The excess is chosen by you at the start of your policy and as with any insurance company, allows us to ensure that premiums remain affordable for our policyholders.
A fixed excess is the amount you will pay every policy year for each condition.
The variable or percentage excess is calculated after the fixed excess is deducted along with any other deductions applied to your claim.
Your fixed and variable excess can be found on your Policy Schedule.
The fixed excess, is payable once per condition, per policy year. The variable excess is a percentage of the vet bill you pay each time you make a claim.
Based on a fixed excess of £170 and a variable of 10%; if you submitted a claim for £1000, you would pay the first £170 which would leave £830. You would then pay 10% of the remaining bills which is £83 and [brand] would pay the £747 that is left.
If you then submitted a claim for another £500 for the same condition in the same policy year, you would only pay the 10% which is £50 and Agria would pay £450.
To find out more about your excess, you can log into your Agria account and you will be able to view your policy documents which will show you what your excess is along with other policy information.